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Please note that Prime Internal Medicine Associates now offers telemedicine services. Please contact our office to see if you are eligible for a virtual appointment.

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  • Conditions Treated
    • ADHD, Anxiety, and Depression
    • Chronic Disease Management
    • Congestive Heart Failure
    • COPD
    • GERD
    • Hypothyroidism
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Contact Us

Contact Us

adult doctor on the phoneAdult Clinic in Dallas, TX

The friendly staff at Prime Internal Medicine Associates welcomes your call and looks forward to serving you. If you have any questions about our internal medicine services, please call our office at (972) 239-5445. To schedule an appointment, you can call us or use our secure online appointment request form.

Location & Phone

Phone: (972) 239-5445
Fax: (469) 729-6691

Address:
6190 Lyndon B. Johnson Freeway
Dallas, TX 75240

Office Hours

Our regular office hours are:

  • Monday, 8:30am - 5:00pm
  • Tuesday, 8:30am - 6:30pm
  • Wednesday, 8:30am - 5:00pm
  • Thursday, 8:30am - 5:00pm
  • Friday, 7:30am - 2:30pm
  • Saturday (bi-monthly), 8:00am - 12:00pm
  • Sunday, Closed
Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Prime Internal Medicine Associates, and they will contact us.

After Hours Urgent Medical Needs
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (972) 239-5445. A doctor is on-call 24 hours a day. Your call will be returned promptly.
Insurance / Payment / Billing

At Prime Internal Medicine Associates, we accept Medicare and most major insurance plans. We do not accept insurance coverage for our Wellness Program. Please contact your insurance company or you may call our office at (972) 239-5445 to find out if we accept your plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa®, MasterCard®, Discover®, and American Express®.

If you have a question related to your bill or insurance, please contact our billing specialists at (972) 239-5445.

Referrals

If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible.

Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Prescription Requests

Prescriptions and refills for established patients of Prime Internal Medicine Associates are routinely issued during our regular office hours (see above). You can make your request by calling our office at (972) 239-5445.

Refills are generally not issued during the evenings, weekends, or holidays, as the doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

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“Dr. Katikaneni is a great doctor. She listens to your needs and addresses each concern. She is also very relatable.”

~Jaicee L.

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At Internal Medicine Associates in Dallas, TX, our internal medicine physicians offer treatment for a wide range of adult internal medicine conditions.